Wiv Custom Domain Sender

Modified on Wed, 4 Jun, 2025 at 1:04 PM

Before you begin please contact support@wiv.ai to allow your domain sender

If you like to send email from Wiv platform with your own domain we will provide you with the following records to add/update in your DNS server

 

  1. first you need to provide us with your custom email sender [e.g wiv@domain.com]

     

  2. the custom email can be under your main domain or dedicated sub domain. we will add this domain/sub domain to our mailing system and provide you with those 3 TXT records

     

  3. create TXT record

  4. update you SPF record to include “include:spf.mailjet.com”

     

  5. add DKIM TXT record

     

  6. after successful validation of your domain records, all Wiv emails will be routed from your email sender.

     

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