System workflows are maintained by the Wiv team and are provided as read-only. These workflows are designed to minimize time to value (TTV) after onboarding. When a customer joins the platform, these system workflows are automatically added to their tenant, allowing immediate execution to generate optimization cases.
The Wiv team handles all system workflow updates and additions, modernizing them whenever we improve the platform. We recommend using these system workflows as reference templates - clone and customize them to match your specific needs and business requirements
Where can I find SWF
System workflows will be under the Configuration tab in the Global Space
Working with SWF
From the Configuration tab you can Manage the Schedule of each system workflow, Run them, and Configure the Entry parameters of the workflow, without having to access the Workflow Editor.
To clone a system workflow to your personal space to Edit it based on your business logic (to apply ownership for example), you will need to press the Workflow Name, which will open the Workflow editor. From there, you can find the Clone button on the top-right corner of the editor.
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